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From168US$ /night
Check-in
11Dec2025Select date
Check-out
12Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Alley No. 683 Lac Long Quan Street, Phu Thuong Ward,, Hanoi, Vietnam, 100000
-
Next to West Lake Water Park
Perfect
8.7
9.3
/10
5.0
/5

L7 West Lake Hanoi By Lotte offers a rooftop pool, 5-star accommodations, and a kids' club, making it a suitable choice for families and leisure travelers. The hotel features free WiFi, a fitness center, and a 24-hour front desk in Tay Ho district.

Rooms & Amenities

Rooms at L7 West Lake Hanoi By Lotte feature air conditioning, a flat-screen TV, a minibar, and private bathrooms with bidets. Options include spacious double and twin rooms, along with suites that offer living areas and lake views.

Dining Options

Dining options include two restaurants serving a variety of cuisines. A buffet breakfast is available every morning, and guests can relax at the on-site bar.

Leisure & Family Facilities

Leisure facilities at the hotel feature a year-round outdoor pool, fitness center, and sauna. A kids' club is available for younger guests, ensuring engaging activities.

Services & Transportation

L7 West Lake Hanoi By Lotte provides parking on-site, a free shuttle service, and a 24-hour front desk staffed with English, Korean, and Vietnamese speakers. The hotel is 18 km from Noi Bai International Airport.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Superior Convertible Cinema Ticket
2 persons
38 m² 
2 Single beds
Shower
Balcony
Superior Double Cinema Ticket
2 persons
38 m² 
1 King-size bed
Shower
Balcony
Superior Convertible Lake View Cinema Ticket
2 persons
38 m² 
2 Single beds
Lake view
Shower
Balcony
Superior Twin Lake View Cinema Ticket
2 persons
38 m² 
2 Single beds
Lake view
Shower
Balcony
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Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Mini golf

Guest Parking

  • Electric kettle

Services

  • Free shuttle service
  • Room service
  • Housekeeping
  • Laundry
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • Restaurant
  • Poolside snack bar

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Children's menu
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Rooftop pool
  • Heated swimming pool
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pool with view

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries
  • Sink

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

L7 West Lake Hanoi by Lotte Hotels offers a delightful array of dining experiences, combining local flavors with international flair. Guests can savor diverse culinary options from a lively buffet breakfast to intimate dinners, all set in modern, family-friendly environments that invite indulgence and warmth.
L7 West Lake Hanoi By Lotte Hotels Restaurant photo
L7 West Lake Hanoi By Lotte Hotels Restaurant photo
L7 West Lake Hanoi By Lotte Hotels Restaurant photo

LAYERED

Local, Asian, International
Ambiance
Family friendly, Modern
Key Offerings
A bountiful buffet breakfast each morning and an eclectic selection of local and international dishes for lunch and dinner, perfect for families and travelers alike.
Reservation
no
06:00 - 22:00 daily

LUSH SALON

International
Ambiance
Modern
Key Offerings
An inviting space for enjoying lighter meals and drinks throughout the day, with an emphasis on a relaxed atmosphere ideal for socializing and unwinding.
Reservation
no
08:00 - 22:00 daily

BAR HEDONIST

Mediterranean
Ambiance
Modern, Romantic
Key Offerings
A contemporary bar experience featuring Mediterranean-inspired cocktails and tapas, creating an ideal setting for romantic evenings or gatherings with friends.
Reservation
no
17:00 - 00:00 daily

TIM HO WAN

Chinese
Ambiance
Family friendly
Key Offerings
Known for its delectable Chinese dishes, perfect for a satisfying lunch or dinner with family in a warm and welcoming environment.
Reservation
no
Lunch, Dinner

Location

Alley No. 683 Lac Long Quan Street, Phu Thuong Ward,, Hanoi, Vietnam, 100000
Map view
Alley No. 683 Lac Long Quan Street, Phu Thuong Ward,, Hanoi, Vietnam, 100000
Nearby
614 Lac Long Quan
West Lake New Solar Amusement Park
440 m
Restaurants
Sen Tay Ho
980 m
614 Lac Long Quan
L'Oasis
920 m
25 Nhat Chieu Nhat Tan
Jafa Restaurant
170 m
Ciputra International City
Explore Hanoi
Local Highlights
Top Attractions
Activities
Dining
Entertainment
Tao Sach Pagoda
Tao Sach Pagoda
10 minutes' walk
A serene Buddhist pagoda offering tranquil gardens and stunning views of West Lake. Perfect for a peaceful visit.
Pho Di Bo Trinh Cong Son
Pho Di Bo Trinh Cong Son
9 minutes' walk
A lively pedestrian street lined with cafes and shops, ideal for soaking in local culture and street performances.
HeriTran Classic Cars Museum
HeriTran Classic Cars Museum
15 minutes' walk
Showcasing an array of vintage cars, this museum is a unique sight for automobile enthusiasts and history buffs.
West Lake New Solar Amusement Park
West Lake New Solar Amusement Park
6 minutes' walk
Family-friendly amusement park featuring rides and games, perfect for thrilling adventures with children.
A-Roaming Bodyworker
A-Roaming Bodyworker
20 minutes' walk
A relaxing wellness center offering various massage therapies, showcasing traditional Vietnamese healing techniques.
Jafa Restaurant
Jafa Restaurant
2 minutes' walk
Charming café serving coffee and pastries with a cozy vibe. Ideal for a light meal or quick snack.
Sen Tay Ho
Sen Tay Ho
12 minutes' walk
Buffet restaurant famous for its extensive Vietnamese cuisine, featuring fresh seafood and vegetarian options.
Work Room Four
Work Room Four
5 minutes' drive
Trendy venue hosting art events and performances, great for nightlife and cultural activities.
Local Bars around West Lake
7 minutes' drive
Various bars featuring live music and picturesque views of the lake, ideal for a fun evening out.

Getting around
City Centre
Hanoi9 min  ·  5.5 km
Airports
Noi Bai International (HAN)29 min  ·  19.3 km
Cat Bi International (HPH)186 min  ·  123.7 km
Train
Ha Noi Railway station10 min  ·  6.3 km

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.7
8.7/10 based on 331 reviews
Stephen
United States, January  2025
5.8/10

I recently had a wonderful stay at L7 West Lake Hanoi. The hotel staff provided really good service, always welcoming and eager to help. However, the bar service was a bit slow, which impacted my experience there.

Rooms
10.0
My Double or Twin Room was spacious and stylishly decorated, making for a very comfortable stay. The plush bedding ensured I had restful, rejuvenating sleep.
Service
10.0
The staff's friendliness and professionalism were excellent. They went above and beyond to ensure my comfort, and were quick to assist with anything I needed.
Location
9.0
The location is excellent, with easy access to a large mall directly from the hotel. It made exploring Hanoi a breeze, though the need to use the stairs for some elevator access was a slight inconvenience.
Dining
8.0
The breakfast spread was impressive, offering a wide variety. The top-floor bar provided stunning views, but unfortunately, the service there could be improved.
Facilities
9.0
I enjoyed the modern fitness center and spa facilities. They were perfect for unwinding after a long day.
William
United States, January  2025
5.6/10

I recently had a wonderful time at L7 West Lake Hanoi. The moment I walked in, I was greeted with a warm welcome from the staff, making me feel right at home. The view of West Lake from my room was absolutely stunning, especially at sunrise. However, there were a couple of hiccups, like some pressing issues with my clothes not being done right. Overall, it was a great stay that I wouldn't hesitate to recommend.

Rooms
10.0
My room was spacious and tastefully decorated with plush bedding. The amenities were great, ensuring I had everything I needed for a comfortable stay.
Service
8.0
The staff here were incredibly friendly and professional. From check-in to check-out, they truly made me feel valued. However, I did have some issues with the timing and quality of the laundry service.
Location
9.0
The hotel's location is perfect, just a short distance from the airport and right by West Lake. Plus, there's a mall below with plenty of shopping and dining options.
Dining
8.0
Room service was excellent, and I enjoyed several meals during my stay. The variety available in the mall below was decent, though I could've used more branded selections.
Facilities
10.0
The rooftop pool and bar were fantastic, offering great views. The fitness and spa facilities were also impressive, making it easy to relax and rejuvenate after a long day.
Anne
United States, December  2024
5.2/10

I recently enjoyed a two-night stay at L7 West Lake Hanoi, and it was a fantastic experience overall. The hotel is modern and stylish, with stunning views of the lake that created a serene atmosphere. The service was really good, with staff going above and beyond to make my stay comfortable, although I did find the bar service a bit slow. Overall, L7 exceeded my expectations! 😊

Rooms
10.0
My room was spacious and beautifully decorated with state-of-the-art amenities. The plush bedding ensured a restful sleep, though I was surprised that the sink was in the room instead of the bathroom.
Service
10.0
The staff treated me like a valued guest with their warm and friendly demeanor. Their professionalism and attention to detail made my stay even more enjoyable.
Location
10.0
L7 West Lake has a great location, seamlessly connected to a large mall, which made exploring the area very convenient!
Dining
10.0
The buffet breakfast was impressive, offering a wide variety of delicious options, including made-to-order omelettes. It was definitely one of the best breakfasts I've had.
Facilities
9.0
The hotel features excellent facilities, including a gym, sauna, and a stunning rooftop pool that I loved. However, the bar service was slower than I hoped for.
James
United States, December  2024
5.8/10

I recently had the pleasure of staying at L7 West Lake Hanoi, and it definitely lived up to its 5-star reputation. The hotel's modern design and stunning views of the lake were major highlights, providing a calming atmosphere. However, I did have a hiccup with the taxi service that left a bit of a sour note on an otherwise fantastic stay.

Rooms
10.0
The rooms are spacious and tastefully decorated, featuring plush bedding and high-quality linens that ensured a restful sleep. I loved the view from my room overlooking West Lake.
Service
10.0
The staff were incredibly kind and attentive, always ready to help with any requests. Their hospitality truly made me feel welcome, making my stay even more enjoyable.
Location
9.0
The hotel is ideally located just a short walk from West Lake and connected to a shopping mall, making it super convenient for dining and shopping options.
Dining
8.0
Breakfast was varied and satisfying, offering plenty of choices to kickstart the day. However, the bar service was on the slow side, which could be improved.
Facilities
9.0
With amenities like a rooftop pool and a well-equipped fitness center, the facilities were excellent. The rooftop bar offered some great views, particularly at sunset.
Bryan
United States, November  2024
6.6/10

My stay at L7 West Lake Hanoi was fantastic. The welcoming staff and beautifully designed rooms made for an enjoyable visit. However, the restaurant not opening until 8 am was a letdown, as I missed my morning coffee. Overall, a great experience!

Rooms
9.0
The Superior Twin Room I stayed in was spacious, clean, and cozy. The elegant bathroom and fantastic shower added to the comfort. The plush bedding and high-quality linens ensured a rejuvenating sleep.
Service
10.0
Every staff member I interacted with, from the front desk to housekeeping, was genuinely friendly and attentive. They made me feel like a valued guest, always ready to assist with any request.
Location
9.0
The hotel's location is perfect, just steps from the mall, offering numerous dining and shopping options, and only about 20-30 minutes from the airport.
Dining
7.0
The disappointing part was that there was no food available until 8 am when the restaurant opened. A morning coffee would have been appreciated.
Facilities
9.0
I loved the rooftop pool, which offered a stunning view of West Lake. The fitness center and spa facilities were great, providing excellent wellness options.
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs VND 554,400 per person per day. 
Pets
Pets are not allowed.
Languages
Korean, Vietnamese
Number of rooms:
477
FAQs
About L7 West Lake Hanoi By Lotte Hotels
What are the check-in and check-out times at L7 West Lake Hanoi By Lotte Hotels?
Check-in is at 15:00 and check-out is at 12:00.
What is the distance from L7 West Lake Hanoi By Lotte Hotels to Noi Bai International Airport?
The hotel is 18 km from Noi Bai International Airport.
Is parking available at L7 West Lake Hanoi By Lotte Hotels?
Public parking is available on-site free of charge, and reservation is not needed.
What dining options are available at L7 West Lake Hanoi By Lotte Hotels?
The hotel features two on-site restaurants, including a vegan restaurant and a bar.
Are there any nearby restaurants to L7 West Lake Hanoi By Lotte Hotels?
Nearby restaurants include L'apero Hanoi (0.5 km), Phuc Thanh Restaurant (0.5 km), and Jafa Restaurant (0.5 km).
Does L7 West Lake Hanoi By Lotte Hotels have a pool facility?
The hotel features a rooftop infinity pool, a year-round outdoor pool, and a children's pool.
What amenities are available in the rooms at L7 West Lake Hanoi By Lotte Hotels?
Rooms include air conditioning, a flat-screen TV, minibar, kettle, safety deposit box, and a private bathroom with a bidet.
What wellness and fitness facilities are offered at L7 West Lake Hanoi By Lotte Hotels?
Guests have access to a fitness center, spa and wellness center, sauna, and steam room.
What languages are spoken by the staff at L7 West Lake Hanoi By Lotte Hotels?
Staff at the hotel speak English, Korean, and Vietnamese.
Is there a kids' club available at L7 West Lake Hanoi By Lotte Hotels?
The hotel features a kids' club and an outdoor children's playground.
What notable landmarks are close to L7 West Lake Hanoi By Lotte Hotels?
Nearby landmarks include Vietnam Museum of Ethnology (5 km), One Pillar Pagoda (6 km), and Hoan Kiem Lake (3 km).

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